Terms and conditions

Last Updated: August 27, 2026

Welcome to Tahe USA (taheusa.com), operated by Cosmetic Wholesalers USA LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, and your purchase of products through it, whether you are a retail customer or a wholesale/professional account holder.

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this site.

1. About Us

Tahe USA distributes professional hair care and beauty products, including keratin treatments, hair color, bleaching products, and related tools, to both individual consumers and licensed salon professionals across our service areas, including but not limited to Georgia, Florida, Texas, Alabama, Tennessee, North Carolina, South Carolina, Kentucky, Indiana, Illinois, and Wisconsin.

Business Locations:

  • 5030 Old Ellis Point, Roswell, GA 30076
  • 2674 NW 97th Avenue, Doral, FL 33172

Contact: info@taheusa.com | 770-777-9307 | 404-808-9192

2. Eligibility and Accounts

  • You must be at least 18 years old to place an order on this site.
  • Some products are intended for use by licensed cosmetology professionals only. By purchasing such products, you represent that you have the appropriate training, license, or professional experience to use them safely.
  • Wholesale/professional accounts may be required to provide a valid cosmetology or business license, resale certificate, or other documentation to access wholesale pricing. We reserve the right to request this documentation and to deny or revoke wholesale account status at our discretion.
  • You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

3. Products, Pricing, and Availability

  • All product descriptions, images, and prices are subject to change without notice.
  • We make reasonable efforts to display product colors, sizes, and details accurately, but we do not guarantee that your device’s display will accurately reflect the actual product.
  • Prices listed do not include applicable sales tax unless otherwise stated. Tax will be calculated at checkout based on the shipping destination.
  • Promotional offers (e.g., “buy X, get Y free,” bundle kits, volume discounts) are valid only for the period stated and while supplies last. We reserve the right to modify or end any promotion at any time.
  • We reserve the right to limit quantities purchased per customer, household, or order, particularly on promotional or wholesale-priced items.
  • In the event a product is listed at an incorrect price due to a typographical, pricing, or system error, we reserve the right to cancel any order placed at the incorrect price, and will notify you of the cancellation.

4. Wholesale Orders

  • Wholesale pricing and minimum order quantities, where applicable, are available exclusively to approved professional/wholesale accounts.
  • Wholesale account holders agree to purchase products for professional use or resale only, and not for unauthorized resale on third-party marketplaces (e.g., Amazon, eBay) unless expressly authorized in writing by Tahe USA.
  • We reserve the right to refuse or cancel any wholesale order that we reasonably believe violates these Terms or our distribution policies.

5. Orders and Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or unauthorized resale activity.
  • Payment must be received in full before an order is processed and shipped, unless separate payment terms have been agreed to in writing for approved wholesale accounts.
  • We accept major debit and credit cards, processed securely through Stripe.
  • You represent that all payment and billing information you provide is accurate and that you are authorized to use the payment method submitted.

6. Shipping and Delivery

  • Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
  • Estimated delivery times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other events outside our control.
  • Risk of loss and title for products pass to you upon our delivery to the carrier.
  • It is your responsibility to provide an accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.
  • We currently ship to all 50 United States.

7. Returns, Refunds, and Cancellations

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, unopened, and in original packaging to be eligible for a return, unless the item arrived damaged or defective.
  • To initiate a return, contact us at info@taheusa.com with your order number and reason for return.
  • Opened or used liquid/cosmetic products (shampoos, treatments, color, etc.) generally cannot be returned for hygiene and safety reasons, except in cases of manufacturer defect.
  • Promotional/free items received as part of a bundle must be returned along with the paid items if the order is returned.
  • Shipping costs are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.
  • Refunds will be issued to the original payment method within 7 business days of receiving and inspecting the returned item.
  • We reserve the right to refuse returns that do not meet these conditions.

8. Product Use and Disclaimer

  • Many products sold on this site are intended for professional use and carry inherent risks if used improperly (e.g., chemical treatments, hair color, bleaching agents).
  • Always perform a patch/strand test before full application and follow manufacturer instructions.
  • We are not responsible for allergic reactions, hair damage, skin irritation, or other adverse effects resulting from product use, misuse, or failure to follow instructions.
  • Nothing on this site constitutes professional cosmetology, medical, or dermatological advice.

9. Intellectual Property

All content on this website — including text, graphics, logos, product images, and catalog materials — is the property of Tahe USA / Cosmetic Wholesalers or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Tahe USA and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the products purchased through it. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Tahe USA, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your misuse of products purchased through this site, your violation of these Terms, or your violation of any law or third-party right.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Fulton County, Georgia.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

Tahe USA
5030 Old Ellis Point, Roswell, GA 30076
Phone: 770-777-9307 / 404-808-9192
Email: info@taheusa.com

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